Contact us
For queries regarding claims or other topics
Send us an e-mail:
Feel free to get in touch with us at support@voksi.com
Contact us via social media
You are always welcome to contact us via Facebook or Instagram.
Return
If you wish to return an item, please contact our customer support team.
To start your return, send an email to support@voksi.com with the following information:
- Your order number
- The item(s) you wish to return
- The reason for the return
Our team will then arrange the return for you and provide all necessary instructions.
Customer service opening hours
Mondays 08:00–16:30
Tuesdays 08:00–16:30
Wednesdays 08:00–16:30
Thursdays 08:00–16:30
Fridays 08:00–16:00
Saturdays Closed
Sundays Closed
Closed for lunch every day 12:00–13:00
Closed days 2026
April 2–6 Closed (Easter)
May 1 Closed (May Day)
May 14–15 Closed (Ascension Day)
June 19 Closed (Midsummer’s Eve)
October 30 Closed (All Saints’ Eve)
December 24–26 Closed (Christmas)
December 31 – January 1 Closed (New Year)