Contact us
For queries regarding claims or other topics
Send us an e-mail:
Feel free to get in touch with us at support@voksi.com
Contact us via social media
You are always welcome to contact us via Facebook or Instagram.
Customer service opening hours
Mondays 08:00–16:30
Tuesdays 08:00–16:30
Wednesdays 08:00–16:30
Thursdays 08:00–16:30
Fridays 08:00–16:00
Saturdays Closed
Sundays Closed
Closed for lunch every day 12:00–13:00
Closed days 2026
April 2–6 Closed (Easter)
May 1 Closed (May Day)
May 14–15 Closed (Ascension Day)
June 19 Closed (Midsummer’s Eve)
October 30 Closed (All Saints’ Eve)
December 24–26 Closed (Christmas)
December 31 – January 1 Closed (New Year)
Return
How do I make a return?
- Put the item you want to return in its original packaging. Seal the package carefully.
- Register your return by pressing the following link https://myreturns.postnord.com/voksi002
Print the label you will receive by email or SMS. - Hand in the package to a PostNord representative. Save the receipt as proof of return.