Contact us
For queries regarding claims or other topics
Send us an e-mail:
Feel free to get in touch with us at support@voksi.com
Contact us via social media
You are always welcome to contact us via Facebook or Instagram.
Customer service opening hours
Mondays 08:00–16:30
Tuesdays 08:00–16:30
Wednesdays 08:00–16:30
Thursdays 08:00–16:30
Fridays 08:00–16:00
Saturdays Closed
Sundays Closed
Closed for lunch every day 12:00–13:00
Closed days 2026
April 2–6 Closed (Easter)
May 1 Closed (May Day)
May 14–15 Closed (Ascension Day)
June 19 Closed (Midsummer’s Eve)
October 30 Closed (All Saints’ Eve)
December 24–26 Closed (Christmas)
December 31 – January 1 Closed (New Year)
Return
If you wish to return an item, please contact our customer support team.
To start your return, send an email to support@voksi.com with the following information:
- Your order number
- The item(s) you wish to return
- The reason for the return
Our team will then arrange the return for you and provide all necessary instructions.